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Rebecca

Childcare Service compensation

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You may want to direct your parents towards this if they have had problems accessing the Tax-free childcare website.

 

"If you’ve been unable to access Tax-Free Childcare through your childcare account for technical reasons, you may be able to claim compensation." Childcare Service compensation

 

The PLA have commented on this ongoing situtaion. You can read their points here. Nursery World have also reported regarding the problems that parents are having: Parents offered compensation over troubled Tax-Free Childcare

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