Lauren Posted January 5, 2017 Share Posted January 5, 2017 These tutorials are for people who have been set up as relatives on Tapestry accounts. Hopefully they will answer some of the questions you have about Tapestry and help you to get used to the system. If you do need any further assistance please contact your child's setting (nursery/school/childminder). Tapestry customer services do not have access to relative accounts so any account issues will need to be dealt with through a manager for the Tapestry account where you have been set up. You can find an introductory video playlist on our YouTube channel here. Browser Introductory walk through of the browser version Setting up your account How to change your email address/password How to set notification preferences Why photos aren't showing up Adding an observation How to reply to an observation with an observation Deleting an observation or comment Viewing and commenting on a report How to download learning journals and media How to purchase a printed book of your child's journal Receiving invoices through Tapestry Using the Child Login Viewing memos Accessing documents Using the Care Diary Sending and receiving comments within the Care Diary Activities Accessing your child's About Me How to use the Cherry Garden Orchard Login troubleshootingiOS App New iOS App Walkthrough How to enable push notifications on the new iOS app How to enable the offline mode on the new iOS app How to change your email, password and PIN on the new iOS app How to switch school/nursery/childminder on the iOS appAndroid app Android App Parent Walkthrough How to use the Care Diary on the Android app How to enable push notifications on the Android app How to enable the offline mode on the Android app How to change your email, password and PIN on the Android app How to switch school/nursery/childminder on the new Android app 1 Link to comment Share on other sites More sharing options...
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